Run anti-virus software:

If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.

For Windows:

http://www.microsoft.com/protect/viruses/xp/av.mspx
http://www.microsoft.com/protect/computer/viruses/default.mspx

For Apple/Mac OS:

http://support.apple.com/kb/HT1222

Reset password:

If you need to reset your password, click-on the "My Account" link on the TAT home page and then click-on the "Change Username/E-mail/Password" link on your account page. If you forgot your password, click-on the "Forgot Password" link at the top right of our Home Page.

Be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in a dictionary or thesaurus.

Never click suspicious links:

It is possible that your friends could unwillingly send spam, viruses, or malware through TAT if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at:

http://www.antiphishing.org/consumer_recs.html
http://onguardonline.gov/phishing.html

Phishing is an online attempt to trick a user by pretending to be an official log-in page or an official email from an organization you may have an account with (e.g., bank, email provider, etc). They disguise themselves as a familiar entity in order to obtain your log-in and account information. In the case of a phishing log-in page, the log-in page may look identical to the log-in page you would normally go to, but the website does not belong to the organization you have an account with. In the case of a phishing email, the email may look like an email you would get from the organization you have an account with, but the link in the email directs you to a "phishing" log-in page (instead of a legitimate, authorized log-in page for that organization).

To prevent your account information from being obtained in a phishing scheme, only log-in to legitimate pages of the websites you have an account with. For example, "www.ilovetat.com" is not a legitimate TAT page on the "www.ilovetat.com" domain. However, "www.ilovetat.com/example" is a legitimate ilovetat.com page because it has the "ilovetat.com" domain. When in doubt, type-in "ilovetat.com" into your browser to return to the legitimate ilovetat.com site.

If you’re still unable to access your profile, please click the "Contact" Link at the bottom of our home page and provide us with as much detail as possible. We’ll make every effort to investigate the issue.


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